Effective Communication Skills
	The first, and absolutely most important quality you must have as a supervisor is the ability to communicate. No goals, team spirit, or satisfaction can be attained if you are not a good communicator. The necessity to interact with your superiors, peers, and subordinates is essential to the growth and development of the supervisor and the organization. The seminar guides you in recognizing and understanding the importance of filters, feedback, and style as the keys to communication success.